FTP: How to Connect Using File Manager
Step by Step Walkthrough (Upload)
- Log in to your Control Panel.
- Go to File Manager.
- Navigate to the folder you want to upload into.
- Click
Upload.
- Click Browse.
- In the window that appears, select the file(s) you want to upload.
- Click Upload. Your file(s) will finish uploading within a few moments.
Step by Step Walkthrough (Download)
- Log in to your Control Panel.
- Go to File Manager.
- Locate the file you want to download.
- For the file you want to download, click on the
Download button.
Why Does My Upload Time-Out After a While
File Manager is designed to handle smaller file uploads and will time out with larger file(s). If you estimate that it will take longer than 60 seconds to complete your entire upload, try one of the following solutions:
- If you are uploading a large quantity of files, consider uploading only a portion of them at a time.
- If you are uploading one very large file, try zipping it before uploading. Then, unzip the file after it is uploaded.
- Try to find a way to break up the file into smaller pieces prior to uploading it.
- If you are uploading pictures, consider reducing their storage size
.
- Try installing an FTP Client to handle your upload. Even if you time-out during the upload, the FTP client will continue right where you left off.
List of Supported File Types
| Category | List of Allowed File Types |
| Audio | aac, aif, aifc, aiff, flac, m3u, mid, midi, mpa, mp3, ra, ram, wav, wave, wma |
| Compressed Files | 7z, ace, bz, bz2, bzip, bzip2, gz, tar, rar, taz, tgz, zip |
| Flash Movies | fla, swf |
| Fonts | fnt, fon, otf, ttf |
| HTML/CSS | css, htm, html, shtm, shtml, xht, xhtml |
| Images | bmp, dwf, gif, ico, jpg, jpeg, png, psd, psp, svg, tif, tiff |
| MS Access | accdb, accde, accdt, accdr, mdb |
| MS Excel | xlam, xls, xlt, xlsb, xlsx, xlsm, xltx, xltm |
| MS Powerpoint | ppam, ppt, pps, ppsx, pptx, pptm, pot, potm, potx |
| MS Word | doc, docm, docx, dot, dotm, dotx |
| OpenOffice | odb, odc, odf, odg, odi, odm, odp, ods, odt, otc, otf, otg, oth, oti, otp, ots, ott |
| PDFs | |
| Text | csv, dat, ini, log, rtf, txt |
| Scripts | asp |
| System Files | htaccess, htpasswd |
| Video | 3gp, asf, avi, mpg, mpeg, mov, mp4, qt, rm, wmv |
| XML | xml, xsl, xslt |
Can I Use Special Characters In Folder or File Names
Both your website and File Manager will work best if you limit your characters to the following types:
| Allowed Character Type | Folder Name Example | File Name Example |
| Letters | mywebsite | index.html |
| Numbers | my1stwebsite | page1.html |
| Hyphens | my-website | page-1.html |
| Underscores | my_website | page_1.html |
| Spaces | my website | page 1.html |
Minimum Requirements to Run File Manager
Adobe Flash version 9.0.124.0 is required to run File Manager.